We offer nationwide courier delivery across South Africa. A flat rate shipping fee of R130 applies to orders under R1000. For orders over R1000, shipping is free. Shipping Providers include The Courier Guy and Pudo Locker delivery services. Other Delivery Options: Standard Delivery takes 1-2 business days in Johannesburg; 2-3 business days in Main Centres; and 3-5 business days to the rest of South Africa. Overnight Delivery: Order before 10:30 AM on a business day to get it between 2 PM and 5 PM within 50km of Johannesburg. Locker Delivery takes 2-4 business days for PUDO.

Simply spend R1000 or more on your order to qualify for free nationwide delivery. The discount is automatically applied at checkout.

Orders placed and paid for by 12:00 PM on weekdays are typically delivered within 72 hours to main City Centers. Delivery times may vary based on your location and exclude weekends and public holidays.

At this time, we do not offer same-day delivery. However, we are continually working to improve delivery times and may offer this service in select areas in the future.

To return a product, follow these simple steps: Contact Us – Send us a WhatsApp message or email within 2 days of receiving your order. Please include your order number and reason for return. Ensure the Product is Sealed – We only accept returns for unopened, sealed items. Arrange Collection – We’ll coordinate a courier collection. The collection fee will be deducted from your refund. Choose Your Refund Method – Once the item is received and inspected, you can choose between store credit or a refund to your original payment method. Please note: Returns are only accepted for items purchased directly from Club Ohm.

If you’re eligible for a refund, follow these steps: Contact Us – Reach out via WhatsApp or email within 3 days of receiving your order. Include your order number and the reason for the refund request. Return the Product – Refunds are only issued for sealed, unused items. We’ll arrange collection, and the courier fee will be deducted from your refund. Refund Options – Once we receive and inspect the returned item, you can choose between: A refund to your original payment method, or Store credit for future purchases. Note: Refunds are only processed for items purchased directly from Club Ohm.

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Yes, we offer wholesale pricing to customers who purchase 10 items or more of a particular product. This makes it an ideal choice for businesses looking to stock up on high-quality vape products at a competitive price. To qualify for wholesale prices, simply add 10 or more of the same items to your cart, and the discounted pricing will be applied automatically. Should you have any further questions or need assistance with placing a wholesale order, feel free to contact us. You can reach us by phone or WhatsApp between 8am and 7pm (Mon - Fri), and 8am and 12pm (Sat - Sun) at 0642432388. For general enquiries, you can also email us at info@clubohm.com.

Telephone & WhatsApp You can reach us by phone or text us on WhatsApp between 8am - 10pm (Mon - Fri), 8am - 12:30pm (Sat - Sun) Our number is: 0642432388 Email For general enquiries by email, please get in touch with us at: info@clubohm.com Got a question about a specific product or your order status? Use the contact form, oh send us a message on WhatsApp so we can direct your query to the right department and get you an answer faster. Customer Collection Hours Looking to pick up an order in person? Drop in for a visit and we’ll take care of the rest. Collection times are: 9am - 5:30pm (Mon - Fri).